Email Activity window
This topic is under construction. It may be incomplete and is subject to change.
Purpose
Use this window to view all sent and unsent emails from a certain date and then send (or resend), delete, or view the details of each.
To access this window
Complete one of the following to access this window.
- On the Modules menu, point to Customer and click Email Maintenance.
- Use the keyboard shortcut Alt, M, C, E.
Diagram
The following thumbnail illustrates the Email Activity window. Click it to view a full-size image.
Item descriptions
Fields and boxes
| Item | Description |
|---|---|
|
Select an option to display all sent or unsent emails, only sent emails, or only unsent emails. |
| Create Date |
Enter a date to display any sent and/or unsent emails generated in Mailing/Letters on or after that date. To quickly enter today's date, press T on your keyboard. To quickly back-date or forward-date by one day, use the Hyphen key (-) and Equal key (=) on your keyboard (alternatively, use the Minus Sign and Plus Sign keys on your keyboard number pad). To quickly back-date or forward-date by one month, use the Page Up and Page Down keys on your keyboard. This box supports F6 functionality; the Choose Date window opens. |
| Enter the specific email address(es) for which you want to view email history. Separate multiple email addresses with a comma. | |
|
Select to search for keywords in the email subject line or the email body text, then enter up to 30 characters of text to search for. Note: This does not search email attachments for matching keywords. |
|
grid columns A right angle bracket (>) identifies the column currently used to sort the grid. The grid may be sorted by all columns except Type. Right click in any column to display the email text or recipients for the highlighted email, to send unsent emails, to resend the selected email, or to delete the selected email or all sent emails prior to a specific date. |
|
|
Date |
Displays the date and time the email was generated in Mailing/Letters. |
|
|
Displays the email address to which the email was generated in Mailing/Letters. |
|
Subject |
Displays the email subject, or the first part of the email subject if longer than 40 characters. |
|
Sent |
Displays the date and time the email was sent. |
|
Type |
Indicates if the email was sent in an Adobe PDF (A), HTML (H), or Microsoft Word (W) format. |
| text box | Displays body text from the email. |
| Total | Displays the total number of emails included in the grid based on the search criteria entered at the top of the window. |
Buttons
| Item | Description |
|---|---|
| Exit. | Closes the window. |
